How to Permanently Delete an Epic Games Account: Step-By-Step

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Let’s face it: avid gamers swear by the Epic Games platform. Their PC-based games have been popular for many years. The breakout success of Fortnite put Epic Games on the main stage and grew the brand beyond avid gamers into the mainstream. The opportunity to play with people all over the world via the internet draws people into the company’s platform.

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If you're taking a break from gaming or just ready to try something different, you can always delete your Epic Games account. Doing so is a practical and symbolic gesture that you want to spend less time playing those games.

You also might be looking to delete an account for someone else, perhaps a loved one who passed away with an Epic Games account still active. We can help you delete that account as well, creating a simple digital legacy that is easier to maintain.

How to Permanently Delete Your Epic Games Account

Epic Games cautions you that deleting your account will delete every purchase and all your in-game progress. Take that into consideration before deleting. They have the option of temporarily disabling your account if that suits your needs better. If not, here are the details on how to leave Epic Games permanently.

Log in

You’ll need to be signed in to your account when you decide to delete it. Your main personal information page should be displayed as soon as you log in.

Scroll and click the “Delete Account” button

On that same home page, scroll down and find the Delete Account section, where you’ll simply click on the “Delete Account” button. Not too difficult!

Enter the security code sent by email

The only layer of security beyond logging in that Epic Games uses for this process is a security code sent to your associated email.

Just open your email in a different tab, grab the code, and enter it into the Epic Games interface to finish the process.

Confirm the deletion

Click the button that reads “Confirm Delete,” and your account will be scheduled for deletion. At this point, your personal info page should be replaced by a screen that says your account is being deleted.

Be warned that some gamers have had issues where they could not confirm the deletion of their accounts. These issues tend to be with expired security codes or with some form of an internal service error.

If either of these things happens, the Epic Games help page has a button that reads "Contact Us" where you can submit a ticket. Alternatively, you can just try deleting again on a different day.

» MORE: How do you host a virtual funeral? Start here

 

How to Permanently Delete an Epic Games Account for Someone Who Has Died

If your friend or loved one has passed away with an active Epic Games account, it might bring some closure or other benefits to close the account. You can contact Epic Games support to remove their account and purchases permanently.

Use the Contact Us form

Epic Games features their Contact Us form prominently in their help center. This form includes a dropdown menu where you can select “Delete Epic Games Account” even if you don’t know all the information about the person’s account.

You’ll want, at a minimum, the username or email associated with the account. Any further information about the account or the passing of your loved one can help the support rep complete your request.

Because there isn't a form specific to this context, it’s up to you how much to share. One important piece of information is your relationship with the gamer, such as if you’re the administrator of their estate or their spouse. This information confirms that you are a person with the authority to close the account.

Respond to any needed requests for information

You may receive an email confirmation that the account has been deleted. You may also hear that they need more information about you or the gamer, as not just anyone can contact a company for this kind of request.

Respond quickly to their inquiries, and you should be able to get your loved one’s Epic Games account closed quickly.

Epic Games Account Deletion FAQs

Sometimes, people want more details about the deletion process. In most cases, you can find some answers on the Epic Games help center pages, but here are two particularly frequently asked questions.

Can you delete your Epic Games account without verification?

As of right now, you cannot. Epic Games makes sure that you get your account deleted through a code sent by email.

You can submit your information through the Contact Us form if you aren’t able to access your email for verification. Starting a support ticket will let you see if there are alternative verification options available.

How long does it take for an Epic Games account to be deleted?

As with many accounts online, the time varies for how long it will take before your account is fully deleted from the Epic Games servers.

Estimates range from a few days to two weeks, but you can use the Contact Us form if you want verification and haven’t yet received it.

Giving Up the Epic Games

Epic Games may be tied to many good memories of great gaming moments over the years. You may hit the point where you're ready to move on. This could be playing games on other sites or cutting down on your gaming time overall. Deleting your Epic Games account can commemorate that decision. You may want to delete yourself from the internet or just want to have less of an online presence. You can use this opportunity to get outside more or spend more time IRL (in real life) with friends and family.

Planning for the future doesn’t have to be scary or stressful. Just a couple of hours can be all it takes to organize your online accounts into a password manager. End-of-life planning documents are much less scary than they seem. Cake has easy to use tools that make this process faster and easier than you’d ever expect.


Sources

  1. “How do I delete my Epic Games account?” Epic Games Help. Epic Games. epicgames.helpshift.com/a/epic-accounts/?s=epic-accounts&f=how-do-i-delete-my-epic-games-account.
  2. “I’m trying to delete my Epic Games account and receiving an error message.” Epic Games Help. Epic Games. epicgames.helpshift.com/a/fortnite/?s=epic-accounts&f=i-m-trying-to-delete-my-epic-games-account-and-received-an-error-message-what-should-i-do&p=all
  3. “Contact Us.” Epic Games Help. Epic Games. epicgames.helpshift.com/a/epic-accounts/?contact=1.
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