How to Permanently Delete a Match.com Account: 5 Steps

Updated

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Tinder, Bumble, Coffee Meets Bagel—there are too many dating sites to count. And each one is a little different. Depending on your personality, you might prefer one site over another. Speed dating? Looking for a deep connection?  There’s a dating site for you. 

Jump ahead to these sections:

To maximize their chances of success, most people have accounts on many sites. If that’s you, it might be hard to keep track of them all. But when you’re ready to delete your account on Match.com—it’s pretty straightforward. 

Tip: If you're closing a loved one's Match.com account after they've passed away, you might be facing other unfamiliar tasks, too. Our post-loss checklist can help you sort out what comes next. 

How to Completely Delete Your Own Match.com Account

A Match.com account is a social account, but it has a very personal aspect. Depending on what you share, it could be a security risk. Did you give the name of your hometown? What about your favorite color? Or the name of your first pet? This might be "too much information" for a dating profile. But many people add those things. And those are commonplace security questions for a bank account. 

That’s why it’s recommended you close your account if you aren’t using it. Whether you’ve found the love of your life, or you’re ready to try another form of dating, closing your account might be the right step. It will increase your security and give you peace of mind. 

Here's how to delete your Match.com account: 

  • Log in to your computer.
  • Remove your account.
  • Leave a testimonial.

Log in on your computer

Most sites don’t allow you to delete an account from your phone for security purposes. It can be hard to verify who is using the account on a phone. If your phone gets lost or stolen and you don’t have strong protections, it might be easy to log into. Since apps don’t need authentication each time, anyone who had your phone could access your account. 

Logging in might be more difficult than it needs to be, though. What if you’ve forgotten the password for that account? We all know that having the same password for each account isn’t safe. And if you don’t log in to your Match account often, it might be hard to remember what password you chose. 

Start by checking your password manager. You might store passwords on paper in a fireproof box. Or, you could let your browser do the work for you. Other people have password manager programs, specifically organized to reduce frustration. No matter how you’ve stored them, check there before submitting a request to reset your password. 

Remove your account

Once you’ve logged into your profile, hover over your avatar. If you uploaded a picture of yourself to the account, that’s your avatar. If not, it’s likely composed of your initials or screen name. 

Hover over this avatar, located on the top right of any Match.com page. Then, click “My Account Settings”. Scroll down to the bottom of the page, and you’ll see a link that reads “To suspend or delete your account, click here.” 

At this point, you’ll need to choose whether to suspend or delete your account. Suspending your account will hide it. If you’re not sure whether you want to commit to deleting your account, that’s a good option. But if you’re sure you want to delete it, click the link that says “To delete your account and permanently remove your profile from the site, click here.” 

Leave a testimonial

Before you delete your account, Match.com will try to gather some feedback about your experience with their services. They’ll ask you questions like: Why are you deleting your account? Or what was your experience with the site like?

Of course, they’d like you to keep an active account. But the next best thing is a glowing review. If you’re deleting your account because you met the partner of your dreams, then they want to hear about it. 

The decision is yours. Do you want to leave a review before you delete your account? If you don’t, there’s no shame in it. You can delete your account without responding to these questions. 

ยป MORE: How do you host a virtual or hybrid funeral? Start here

 

How to Delete a Match.com Account for a Deceased Person

Managing someone’s digital afterlife includes deleting their accounts. And if you’re the one doing so, there are ways to make it easier. Having their account secure and private is part of the post-loss checklist, and it might give you much-needed peace of mind. However, there are a few things to know during this process. 

Why can’t I change their account?

When you go to delete your loved one’s account, it might feel easier to make some changes. You could edit it, letting other Match.com users know this person is deceased. But that’s not possible. Especially if you haven’t informed the company of their death. 

Remember the Terms and Conditions you agree to before creating a new account? Match.com’s Terms and Conditions state “this account is non-transferable and all of your rights to your profile or contents within your account terminate upon your death.” These conditions will make it easier to delete the account once your loved one has passed away.

Try to log in

Of course, logging in is the easiest thing you can do. If you can get into your loved one’s account, delete it that way. You can follow the same steps as if you were deleting your account.

Notify the company

You might need to have some important documents on hand. They will help when it comes to proving your relationship with the deceased. 

Match.com will automatically delete the account once they’re aware of the account holder’s death. This happens due to the clause mentioned above. But they will likely need to verify the information you’re providing them. Having a certificate of death and your driver’s license ready to submit to their support team are a good idea. 

Match.com Account Deletion: FAQs

You might not want to delete your entire account. If you just want to clean up your digital legacy a bit, that is easily done. 

How do I delete my account on mobile?

You cannot delete your account on mobile. This option presents a security risk, so is not available. Like many other companies, Match.com doesn’t allow it. 

How do I delete my Match.com app on my phone?

Deleting apps varies by phone, but you should be able to follow a typical operating procedure. For most phones, you’ll be able to press down on the app.

Once you’ve selected it on your home page, drag it to the trash can at the top of the screen. Or select the “x” that appears in the corner of the app. You’ll be asked to confirm whether you want to delete it. 

How do I deactivate my Match.com account?

Follow the steps above for deleting your account. But when you come to the final part of the process, don’t click “To delete your account and permanently remove your profile from the site, click here.” Instead, choose the suspend option. This will deactivate your account. 

Taking Care of Your Match.com Account

Managing digital assets after death is a lengthy process. In this day and age, everyone has so many accounts and apps. How can you ever keep track of them all? If your loved one started end-of-life planning before they passed away, the process will be easy.

You can simply follow their plan, and create a checklist to manage their accounts. That will help make the process smoother for you. And if you do the same, your loved ones will be able to easily manage your accounts too. 

If you're looking to get rid of more digital accounts, you can try to delete your Plenty of Fish account, your Hulu subscription you no longer use, or an old Twitter account.


Sources 

  1. Match.com. “Delete Match Account.” n.d., matchcustomerservice.com/delete-match-account-service/

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