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4 Steps to Delete Mint Accounts for You or a Deceased Loved One

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If you have an account with Mint.com, you know that it can be quite useful for tracking your finances and keeping all your information in one place. But, sometimes you decide you aren’t going to use the Mint application anymore. In this case, it's best to delete your account to prevent sensitive financial information from being stored long-term.

Jump ahead to these sections: 

At the same time, if you’re helping to close accounts for a deceased loved one, closing accounts connected to finances can be a safety measure and a source of closure for you and others in the family. Managing digital assets after death can offer a path to resolution and moving forward. Here are some steps you follow to successfully close a Mint account.

» MORE: Skip the attorney's office. Work with an attorney virtually to create a legal plan.

How to Permanently Delete Your Mint Account and App

Deleting your Mint Account is made quite easy as long as you start from your laptop or desktop browser. Mint offers quite a few features only on its website, not in the app, so deleting your account will require you to log-in via a browser first.

1. Log in and select settings

Once you’ve signed into your account on Mint.com, you should be able to see a button on the top of the screen that says “Settings.” Click this to begin deleting your account.

2. Click “Sign In and Security” and “Delete Your Mint Account”

Under your settings, there should be an option called “Sign In and Security.” Click it. Below a long list of options and settings, you should see the button that reads, “Delete Your Mint Account.”

If it isn’t there, it's likely because you’ve never linked any financial institutions to this Mint account. If this is the case, your main home screen once you’ve logged in should have this same “Delete Your Mint Account” button at the bottom.

3. Follow the dialogues until you receive your confirmation

Once you click this button, it will ask you to confirm your intention to delete the account. After you click through that “Yes” button, it’ll make you confirm your password and select “Finish.” 

After this, your account should be entirely deleted.

4. Deletion may take up to six days and communication may continue

One thing that the Mint website acknowledges is that the deletion process can take up to four to six days. In that time, you’ll get confirmation of the account deletion as well as a few other parting emails.

You can contact their help page if you continue to receive emails. Paying attention to your emails after an account deletion is one way to make sure your account is fully deleted.

5. Uninstall the app

Deleting the account is finalized in the browser version of Mint. Because of this, make sure to go back to your phone and uninstall the application to complete your deletion journey.

How to Delete a Mint Account for Someone That Died

Mint accounts contain sensitive information, so Mint isn’t going to give up log-in information easily. But, there are a few ways to handle the closing of a Mint account for someone who died. The best person to begin this process is a close family member or the executor of the estate.

1. Use shared account information to follow the steps above

While Mint accounts are usually for one person you and your spouse may have used a joint account. If your spouse passes away, you already have the information you need to delete the account using the above steps. 

This is the first option, though most executors and close family members won’t already have access to the username and password for an account.

2. Contact Mint live chat for directions

Gather identifying documents, including a copy of the death certificate. Use Live Chat to begin a conversation through the Mint Help site.

They may need to speak to you on the phone to give you the full details of what you need. Mint should be able to help you prove your relationship with your deceased loved one and arrange for the closing of the account.

3. Submit any required documentation

The last step is to verify that you're the authorized person to close the account via sending documentation. 

Since you may be closing multiple accounts, you can enlist the help of a friend or family member. They will be useful in the process of copying and sending these documents to various businesses that need them.

Mint Account Deletion: Frequently Asked Questions

Many people don’t go so far as to delete their Mint accounts but still want more security. Here are some commonly asked questions about deleting Mint account information.

How do you delete or unlink a bank account or line of credit on Mint?

Under the same “Settings” tab as mentioned above, click “Your Accounts” and make sure “All” is selected. Each account should have a gear icon next to it. If you click on the gear, you should have the option to delete, thus unlinking the bank account or credit account from your Mint account.

What happens to your data after you delete your account?

Mint says that they securely delete your account as well as your financial data during the four to six days after you delete the account. 

Like other online systems, they may store information essential for reporting business information. But they do anonymize this data and work hard to protect its security.

Can you delete a Mint account without a password or email?

You're unlikely to be able to delete a Mint account that belongs to you if you can’t recover your password or use the correct email. 

The exception is if you can prove that you're an authorized person closing out someone’s estate, which requires quite a bit of documentation.

Ending the Mint Era For Yourself or a Loved One

Your Mint account may have served a purpose, or your loved one may have appreciated its features. But, knowing how to close an account is a very smart way for simplifying one’s digital life or digital legacy

Ensuring that your financial account information is secure is a great strategy, whether you're closing an estate or simply putting your own affairs in order. You can use a password manager to hold onto all the account information you do intend to keep using.


Sources

  1. “How do I delete my Mint Account?” Intuit Mint Help. Intuit. help.mint.com/Mint-Account-Management/888959651/How-do-I-delete-my-Mint-account.htm
  2. “How do I contact Customer Care?” Intuit Mint Help. Intuit. help.mint.com/General/888962161/How-do-I-contact-customer-care.htm