How to Delete a Vimeo Account: Step-By-Step

Updated

Vimeo may not be as popular as YouTube, but it offers a service that YouTube doesn’t. Vimeo doesn’t merely host a wide range of high-quality videos. It also offers memberships and subscription plans that allow users to access numerous video creation and publishing tools.

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However, there may come a time when you decide you’d like to delete your Vimeo account or cancel a Vimeo subscription. Perhaps you simply no longer have any need for the tools Vimeo offers. Canceling the Vimeo subscription of a deceased loved one may be among your informal executor duties.

Keep reading if either of these circumstances applies to you. This guide will explain how to easily delete a Vimeo account or cancel a subscription to Vimeo.

How to Delete Your Own Vimeo Account

Deleting your own Vimeo account is a very simple process that should only take you a few minutes at most. Just follow these steps:

Step 1: Sign in

If you haven’t already, go to Vimeo and sign in to your account.

Step 2: Find your profile image

Your profile image will be in the top navigation bar. Hover your cursor over it.

Step 3: Choose ‘Settings’

When you hover your cursor over your profile picture, you should see a number of options in the form of links. Click the Settings link.

Step 4: Choose ‘Privacy’

Once you’ve clicked on Settings, you’ll see several tabs. Click on the Privacy tab.

Step 5: Delete your account

After clicking on the Privacy tab, you will see another selection of options. Click on Delete My Account. All you have to do from there is follow the prompts on the screen.

Be aware that deleting your Vimeo account will result in the deletion of all aspects of your presence on the platform. This includes your videos, collections, comments, and more. Be sure to save anything you may want access to later before deleting your account fully.

How to Delete a Deceased Loved One’s Vimeo Account

Knowing what to do when someone dies can be difficult for reasons both big and small. This is particularly true if managing their various accounts is one of your responsibilities. You may not have direct access to their accounts, and thus you might not know how to proceed.

Luckily, Vimeo has established clear policies and procedures regarding the deletion of an account after someone has died. To delete a deceased loved one’s Vimeo account, follow these steps:

Step 1: Gather documentation

You will need to provide Vimeo with certain documentation before the company will delete someone’s account on your behalf. Specifically, you will need to provide proof that your loved one is deceased. Check our guide on how to get a death certificate for more information on this topic.

Depending on your relationship to the deceased, you will also need to provide one of the following forms of documentation:

  • If you are a loved one or personal representative, you will need to provide certified copies of the official letters granting you the authority to manage your loved one’s estate.
  • If you are a guardian, you’ll need to provide a certified copy of a court order granting you legal guardian authority.
  • If you are an agent, you’ll need a certified copy of the power of attorney that includes statements regarding your authority to manage the deceased’s digital accounts and assets.
  • If you’re a trustee, Vimeo will want a certified copy of the trust instrument.

Step 2: Write a letter

Vimeo requests that those asking to delete a deceased person’s account send a letter with the following information:

  • The URL of the account
  • Your own name, mailing address, email address, and telephone number
  • A description of your relationship to the deceased
  • How you want the account status to be changed (for example, you could transfer it instead of deleting it)
  • A statement under penalty of perjury that the information provided in the letter is accurate 
  • Your signature 

Step 3: Mail the Letter

Once you’ve gathered all the documentation you may need and checked the letter to ensure it’s thorough and accurate, mail it to:

Vimeo.com, Inc.
555 West 18th Street
New York, New York 10011
Attention: General Counsel

According to Vimeo’s statement on the company’s policy regarding the accounts of deceased users and members, the company may ask for additional documentation or certifications before granting your request.

Additionally, if you would like to keep the account on Vimeo but need access to it, Vimeo will require you to change the account’s name and profile page to show that it’s now a memorial account. Vimeo will also provide you with a list of other restrictions pertaining to memorial accounts that you will need to abide by.

Another option to keep in mind

The above process may seem like too much of a hassle when you’re handling various other matters after a loved one’s death. If so, you should be aware that Vimeo’s policy states the company will typically delete basic accounts if they remain inactive for six months.

On the one hand, this means that if deleting a loved one’s Vimeo account after their death isn’t a time-sensitive priority, you can simply wait for the company to delete it. On the other hand, if you want to save any of your loved one’s videos, you will have to do so before the company deletes the account. If you want to keep the account running as a memorial account, you’ll also need to contact the company sooner rather than later.

One more simple option

There are potential circumstances in which deleting a loved one’s Vimeo account may be as easy as deleting your own. Sometimes, close loved ones share access to various accounts, or at least share their login information, to ensure deleting an account is easy if one dies.

You may already have access to your loved one’s Vimeo account. If you do, you can simply delete it by following the steps in the section on deleting your own. Additionally, your loved one may still be logged in to their account on your computer if you both shared a device. You can thus navigate to Vimeo and follow the steps for deleting your own account if you find you have access to it.

Tip: If you and your loved one share passwords for any reason, consider using a password manager tool to avoid losing track of them.

How to Cancel Your Own Vimeo Subscription

Canceling your Vimeo subscription is even easier than deleting your Vimeo account. All you have to do is:

Step 1: Sign in

Log in to Vimeo if you’re not already logged in.

Step 2: Head to ‘Billings Settings’

Once you’ve logged in, navigate to the Billings Settings link and click on it.

Step 3: Cancel Your Subscription

After clicking on Billings Settings, click on Cancel Subscription under the Renewal heading. You’ll be all set!

How to Cancel a Deceased Loved One’s Vimeo Subscription

The process for canceling a deceased loved one’s Vimeo subscription is fairly similar to the process for deleting their account. You need to send a letter and documentation showing that your loved one is dead and you have the authority to manage their estate and digital assets.

You’ll simply need to change some details in the letter itself. Instead of explaining that you want to delete a basic account, you will explain that your goal is to cancel a subscription. If Vimeo’s team is satisfied with the documentation you’ve provided, they may cancel the subscription on their own or provide you with access to the subscription page so that you can cancel it.

Deleting a Vimeo Account is Often Easy

Deleting your own Vimeo account is something you can do in virtually no time. While it does take longer to delete the account or cancel the subscription of someone who has passed away, Vimeo has a clear policy regarding these matters.


Sources: 
  1. “Cancel your subscription.” Vimeo.com, Inc, vimeo.zendesk.com
  2. “Deceased policy.” Vimeo.com, Inc, vimeo.com
  3. “Deleting your account.” Vimeo.com, Inc, vimeo.zendesk.com

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