How to Permanently Cancel a Brainly Subscription: Step-by-Step

Updated

Do you have too many subscriptions and memberships? Perhaps you feel as though you need to simplify your life and make more prudent financial decisions. We want to help you with this process by helping you cancel your Brainly subscription.

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Brainly is described as a “peer-to-peer learning platform for students, parents, and teachers to ask and answer homework questions.” In addition, the platform has games to help motivate students. This may have been a valuable resource to you or your children at some point, but perhaps you are ready to say bye-bye to Brainly.

We will give you several different methods to cancel your Brainly subscription – depending on how you purchased it in the first place. The bad news is that Brainly doesn’t have an easy-to-find customer service number that you can call to take care of the process or ask questions. Instead, you will have to log into your online account and follow the steps to sever ties. 

How to Cancel Your Own Brainly Subscription

Are you ready to cancel your Brainly subscription? First, it’s worth noting that Brainly Plus subscriptions renew either monthly or every 12 months, depending on the plan you purchased. To learn more about your subscription (including when it will auto-renew), click in your game box under your avatar on the right side of your screen. You can also learn this information by going into your account settings. 

You will need to log in to your online account to complete the process. 

If logging into an account fills you with dread, consider using a password manager on your devices. Then, you’ll be able to log into your accounts without a fuss, and your accounts will remain secure. 

Here are the instructions on canceling your Brainly subscriptions. 

Website

To cancel your Brainly subscription from the website, follow these steps. Complete your cancellation request at least 24 hours before your renewal date to keep new charges from occurring. 

Step 1. Log in to your account

Step 2. Navigate to the right side and click on the “gear” icon

This icon is next to your plan type under your game box and avatar.

Step 3. Select “Subscription”

Step 4. Click “Cancel Subscription”

Apple App Store

Your Brainly Plus subscription will renew every 12 months if you purchase it through the Apple App Store. Please note that uninstalling the app or deleting it from your home screen will not cancel your subscription.

If you purchased your subscription in the Apple App Store, you’ll need to cancel your subscription through the Apple App Store. Make sure you submit your cancellation request at least 24 hours before your renewal date and look for a confirmation email to make sure the account was closed.  

Here are the instructions for deleting a subscription through Apple.

Step 1: Click on the Settings icon

The Settings icon should be on your home screen and look like a gear.

Step 2: Tap your name

This should be at the top of the screen.

Step 3: Select “Subscriptions”

Step 4: Click on “Brainly Plus”

Step 5: Tap “Cancel Subscription”

Google Play

Did you purchase your Brainly Plus subscription through Google Play? Here’s how to cancel.

Step 1: Log into Google Play

Step 2: Click on your profile (avatar) photo in the top right corner

Step 3: Select "Payments & Subscriptions"

Step 4: Select “Subscriptions” 

Step 5: Select the Brainly app from the screen

Step 6: Pick the “Cancel Subscription” button at the bottom

Brainly App

If you downloaded the Brainly App to your device, you could use it to cancel your subscription. Please note that deleting an app or removing it from the main screen doesn’t delete the data or cancel the account. 

Step 1: Log into your Brainly app

Step 2: Select “Me” in the lower right corner

Step 3: Click “Settings”

Step 4: Click “Subscribe” 

Step 5: Select “Cancel Subscription” at the bottom of the screen

How to Cancel a Deceased Loved One’s Brainly Subscription

We would like to offer our sympathy if you recently lost a loved one. We know you are probably overwhelmed with all there is to do after a family member dies. Funeral planning and closing accounts can be overwhelming. 

It has been suggested that you prioritize your tasks and complete time-sensitive items first. For example, besides planning the funeral, you need to order copies of your loved one’s death certificate, which the executor of the estate may need to distribute assets and close accounts. 

Of course, you may also need to contact companies where your loved one held accounts. In fact, if your loved one’s credit and debit cards are suspended, subscription services similar to Brainly may automatically be canceled when the payment for the renewal isn’t received.

However, if you would rather contact Brainly and other companies that your loved one interacted with to see if the estate can receive a refund for unused subscriptions, here is the contact form to use. Explain that your loved one recently died, and you would like to cancel their membership. You might need to supply your loved one’s email, phone number, or user name to complete the process. 

Frequently Asked Questions: Canceling a Brainly Subscription

Do you have other questions about canceling your Brainly subscription? You can ask them directly to the company by filling out and submitting this contact form. Otherwise, here is what we discovered about these two popular questions. 

Can you get a refund if you cancel a Brainly subscription?

The Brainly website states the following: “Canceling your subscription will simply stop future charges to your card and does not entitle you to a refund for your previous usage of Brainly Plus.” There is no mention of prorated refunds. 

However, if you feel entitled to a refund, the Brainly website also offers this advice. 

“If you are unsatisfied with your Brainly Plus subscription and would like to request an immediate termination and refund, please contact us by writing to subscriptions@brainly.com.” The instructions further state that to streamline the process, users should include the email address associated with your Brainly account or provide your Brainly profile URL so they can locate your account. 

It is worth noting that if you purchased a Brainly subscription through Apple, you need to request your refund through Apple. 

According to posts from users, Brainly doesn’t often provide refunds to users who forget to cancel the membership after their free trial. 

What happens if you cancel a Brainly subscription?

You will have access to all of your content regardless of your subscription status. Even if you cancel your subscription, your Brainly account will remain active. However, you will immediately be downgraded to the basic plan. This means that you will not have an ad-free experience, and your access to the content will be limited. 

On the bright side, if you cancel your subscription, you’ll still have access to all your previous questions and answers.

We Are Ready to Help

Cake is happy to provide resources that simplify both your life and death. Perhaps today, you are using our blog to cancel subscriptions and accounts that you rarely use. But, you may turn to us at another point in your life when you are ready to organize matters pertaining to your end of life.

We get it. No one wants to think about their own death. However, leaving behind organized accounts and a planned funeral is one of the greatest gifts you can give your next of kin.

Cake will help you with your important decisions, such as burial or cremation? Scatter or interment? Funeral or celebration of life? Once you have made your decisions, you can record them and share your choices with others. 

Make an end-of-life plan with Cake.


Source:
  1. “Cancellations.” Brainly Help Center, Brainly, 2022. Faq.brainly.com.

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