How to Cancel a SiriusXM Subscription: Step-By-Step

Updated

You may have a SiriusXM account that you’re searching to cancel for yourself or your loved one. This could be among the many executor duties that you must complete as part of your responsibilities related to their estate and finances. If this sounds like you, keep scrolling to learn how your SiriusXM account can be canceled. 

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Managing this chore for your loved one is as necessary as transferring bank accounts, planning a funeral, or ending memberships. These are just a few of the things you may need to handle when someone dies.

You can escape paying extra fees unnecessarily by being sure to end the subscription before you or your loved one’s next scheduled billing date.

How to Cancel Your Own SiriusXM Subscription

Regardless of your reasons, it does not have to be impossible to cancel your subscription. Along with the following steps, you can find additional assistance by reaching out to the SiriusXM customer service team.

SiriusXM is a satellite broadcasting company that offers a variety of radio stations, songs, and interviews. They provide an option to listen to music and entertainment without even having a car. You can look through more information on them by looking through their website. If you’re ready to cancel your SiriusXM subscription, you can end it by following the steps below.

» MORE: Honor a loved one with an online memorial. Create one for free with Cake.

Step 1: Head over to the SiriusXM website 

You can cancel your account by going to SiriusXM.com on your browser. Their online site will allow you to look through their services, your account information, and more. Go online to siriusxm.com/ and log in to your account. 

Step 2: Log in to your SiriusXM account

Once you’ve made it to their website online, sign in to your SiriusXM account. You can check out your profile and verify that you’ve logged in online properly. You can also review your SiriusXM account details and information.

Step 3: Manage your account

Once you log into your SiriusXM account, look at the top of the page to find the manage account option and select it. After clicking on this option, you will find a new page that loads with further links such as billing information.

Step 4: Cancel Your SiriusXM Account

Select the option “manage your subscription,” and you will be sent to a new page that gives you the option to modify your subscription from an annual payment plan to a monthly one. If you choose to cancel your account directly with SiriusXM, you can call their customer service line at 866-635-5020 or choose to chat online with an agent.

However, if you listen to SiriusXM on a smartphone, you have to cancel your subscription via either the Apple App Store or the Google Play Store.

Contact support

Should you have any questions, you can also reach out to customer service and make a request to have a customer service representative help you with your cancellation. Make sure you supply them with as much detailed information as possible on this request to speed the process along. Their support team will assist you with your account changes.

You won’t be charged any further once your SiriusXM service is ended.

How to Cancel a Deceased Loved One’s SiriusXM Subscription

If you have a deceased one who has a SiriusXM subscription, you can deactivate their account on behalf of them. Keep reading to learn how to cancel your loved ones’ broadcast subscription. Once you cancel or delete their monthly subscription, SiriusXM will automatically update their account changes. 

Step 1: Follow the prior steps  

The same process for deleting your own SiriusXM account can be used to delete a loved ones’ account. Once you log in to their account, you can see what monthly or annual plan they’re on and whether they purchased their subscription via SiriusXM directly or through a third-party subscriber like Apple or Google.

Step 2: Reach out to SiriusXM customer service

You can alter their subscription by yourself in a few steps. But if you cannot do so, you can obtain one-on-one assistance to manage your deceased loved one’s account with the SiriusXM customer service support team. For the customer service team to help you properly, make sure you have your loved one’s information handy.

If you don’t have access to your loved one’s account password, they may have had a password manager to keep track of their unique account information. You might also need your loved one’s death certificate to cancel this specific subscription.

You will also need their death certificate for other tasks, like financial-related transactions and social security benefits. If you're the executor, it can be helpful to learn about getting a copy of their death certificate.

» MORE: Need help with funeral costs? Create a free online memorial to gather donations.

Frequently Asked Questions: Cancel a SiriusXM Subscription

Music and entertainment apps like SiriusXM can help us enjoy more content in our lives, especially for talk radio diehards. However, you might be ready to cancel or delete your SiriusXM membership. Keep reading below for answers to some frequently asked questions about canceling your subscription.

How do you cancel a SiriusXM trial?

A lot of people have this question because of the free SiriusXM subscription they were given. You don’t have to cancel a free trial. Once your trial period is up, it will end automatically.

Can you cancel a SiriusXM subscription without calling customer service?

Yes, by following the above steps, you can cancel your or your loved one’s subscription through a third-party subscription service if using a smartphone. You don’t have to call their customer service to end the subscription.

Do you have to pay a cancellation fee to cancel SiriusXM?

If you delete the account before your next billing cycle you won’t have to pay any fees. You also have the option to pause your subscription, if you’re not sure about canceling just yet.

Canceling a SiriusXM Account For Good

Hopefully, this article supports you in getting your or your loved one’s SiriusXM account canceled. Once you determine that your account is no longer useful, handling this change quickly can support you in keeping finances organized. Take some time to read through the various options to make sure you go in the right direction.


Sources:
  1. “All Frequently Asked Questions,” Help Center, SiriusXM Radio, 2022, Siriusxm.com.

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