How to Permanently Delete an Expedia Account: Step-by-Step

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If you love to travel, you have probably visited Expedia’s website. Expedia offers one-stop shopping for travelers, enabling them to book their flights, hotel stays, and rental cars from one website.

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Travelers can create an account through Expedia. This account stores all of your travel information. It can also store your credit card information, making booking additional travel as easy as clicking on your next destination.

Even though Expedia makes booking travel quick and easy, you might wish to delete your account for several different reasons. Perhaps you have started to book your travel through one of Expedia’s competitors. Maybe you simply wish to reduce your online presence.

Here are some tips for deleting your Expedia account (as well as the Expedia account of a deceased loved one).

Can You Delete an Expedia Account Online?

Thankfully, you can delete your Expedia account online. This means that it can be done any time of day, and you’ll never have to wait on hold. 

However, some people wish to speak directly to customer service reps instead of navigating through tricky websites. If you are the type of person who prefers to complete your business over the phone, call Expedia’s customer service line at (877) 227-7481. 

If you are comfortable navigating through websites and wish to delete your Expedia account, keep reading. What follows are the instructions for closing your account. 

How to Delete Your Own Expedia Account

Before you close your account, consider your reasons for doing so. Closing your Expedia account won’t necessarily reduce the number of emails you receive from the company. It also won’t cause you to get a refund on the travel you booked. 

If you wish to close your account because you want to reduce the number of companies with your personal information, here are the steps. 

1. Navigate to the Expedia homepage.

You might see the photos of pristine beaches on the main page of their website and decide to book a trip instead of canceling your account. If that’s the case, bon voyage!

2. Sign in to your account.

Click on the upper right-hand corner to sign in to your Expedia account. If you use a handy password manager, you won’t have to go through the rigmarole of attempting your most commonly used passwords.

3. Select “My Account.”

Once you have logged into your Expedia account, click on “My Account” in the upper right-hand corner. 

4. “Select “Account Closure.”

Selecting “Account Closure” will prompt you to fill out a request form. Fill in all the necessary data.

5. Select “Close This Account.”

Expedia will send you an email verification. If you wish to sever all ties with Expedia after completing these steps, you can unsubscribe to their emails next time one comes through from their marketing department.

OR

1. Call the Expedia customer service phone number.

You can complete this process by talking with an Expedia customer service representative. Call 1-800-EXPEDIA (1-800-397-3342).

2. Visit the Expedia support page.

If you have additional questions regarding your Expedia travel bookings, visit their support page. There you will find instructions for other issues you might be having, such as how to book a flight using airline credit or how to use an Expedia coupon.

How to Delete a Deceased Loved One’s Expedia Account

There’s a lot of clerical work to complete after somebody dies. Some of the work is time-sensitive, such as obtaining copies of your loved one’s death certificate. After all, without a death certificate, you will not be able to transfer your loved one’s assets to their beneficiaries. Completing these tasks usually falls under the list of executor duties.

Closing online accounts, however, typically isn’t something that executors complete. 

Notifying the credit card companies that your loved one died usually keeps fraud from occurring. This means that even if a person is able to hack into your deceased loved one’s Expedia account, they would not be able to utilize your loved one’s credit card number to book travel. 

However, there might be other reasons why you wish to delete a loved one’s Expedia account. For example, perhaps your loved one had a trip booked before they died. You might want to notify Expedia to see if any refund to the estate is possible. 

Your loved one may also have credit on their Expedia account. If this is the case, you might want to see if you can transfer the credit to your account before it is closed. 

According to Frommers, “The death of a passenger is one of the most common exceptions to the non-refundability rule on airline tickets.” However, there are plenty of articles about survivors having difficulty getting refunds from travel sites after their loved one died. 

If you wish to contact Expedia to receive a refund for your loved one’s unused travel and to close your loved one’s account, you might need to provide Expedia with a copy of your loved one’s death certificate. If this describes your situation, contact the Expedia customer service team directly.

However, if you wish to simply delete your loved one’s Expedia account, here are the steps to complete the process. 

1. Sign in to your loved one’s account.

If you are the deceased’s spouse, you might wish to sign into the Expedia account that your loved one set up on behalf of your family. Some people leave password notebooks behind, which might help you log in to the website. 

2. Select “My Account.”

Once you have logged into your loved one’s Expedia account, click on “My Account” in the upper right-hand corner. 

3. Select “Account Closure.”

Selecting “Account Closure” will cause a pop-up form to appear. Fill in all the necessary data.

4. Select “Close this Account.”

Expedia will send you an email verification that your loved one’s account is closed.  

OR

If you cannot log into your loved one’s Expedia account, but you wish to close their account, you will have to talk directly to an Expedia customer service representative. 

1. Call the Expedia customer service phone number.

Talk with an Expedia customer service representative by calling 1-800-EXPEDIA (1-800-397-3342).

As a side note, you might need to book a flight, hotel, and rental car to attend a loved one’s funeral. If you find yourself in this situation, you might wonder if Expedia offers bereavement rates when someone needs to travel for a funeral. 

We could not find any evidence of bereavement rates on Expedia’s website. Instead, you should contact the airlines directly to see if discounted flights are available for those traveling for a close family member’s funeral. Most airlines require you to provide a copy of the death certificate or obituary to receive the discount. 

Take Care of the Essential Tasks First

We know that some of you are the type of people who “dot every i and cross every t.” However, if your loved one recently died, please give yourself grace. Deleting your loved one’s Expedia account doesn’t have to be done immediately.  

You recently experienced major trauma. Traumatic events affect you physically and mentally, and there’s not a magic amount of time when you will suddenly “recover.”

Some tasks have to be completed as soon as possible. For example, if your loved one chose burial instead of cremation, the funeral plans need to be completed sooner rather than later. You also need to contact the social security administration and credit agencies (if the funeral home doesn’t complete this task for you) to reduce the likelihood of fraudulent activities on your loved one’s account. 

However, when it comes to notifying Expedia, this doesn’t have to be at the top of your to-do list. Instead, take care of yourself. Get plenty of rest. Take walks. Spend time with loved ones. But, most importantly, reflect on your life with your loved one. There will be plenty of time to close online accounts later. 

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