How to Permanently Delete an Indeed Account: Step-by-Step

Updated

Yes, you can permanently delete an Indeed account. Just make sure this is what you want to do because deleting any Indeed account is permanent. So keep reading, and we'll take you step-by-step through the process of how to permanently delete an Indeed account.

Jump ahead to these sections:

But wait. Before you permanently delete your account, there are two things you should know. First, you can delete all alerts to avoid daily or weekly emails clogging up your inbox. Second, if you change the view mode on your account to private, it won't be searchable.

Do you still need to permanently delete an Indeed account for you or perhaps for a deceased loved one? Okay. Follow along, and let's get started.

How to Delete Your Own Indeed Account

Congratulations! You've found a good job and no longer need an Indeed account. Here's how to permanently delete your account.

» MORE: Honor a loved one with an online memorial. Create one for free with Cake.

Sign In

The first step to deleting your own Indeed account is to log into your account from the Indeed homepage. From there, click on the person icon in the upper right corner for the drop-down menu of choices.

Click on Settings

After you've clicked on the Settings tab with the gear icon, the next page that loads will give you options to manage your Account settings, Device management, and Privacy settings.

Click on Privacy Settings

Once you've clicked on the Privacy settings tab with the padlock icon, scroll down on the right until you find the section entitled Accessing and Deleting My Data. 

This section lets you know your rights according to Indeed's Privacy Policy and as well as how to access and delete your personal information. Read through these two short sentences and locate the word "form" highlighted in blue.

Click on 'form'

The next page that loads is titled Personal Data Request. Here you'll need to:

  • First, select or check the box for "The deletion of your personal data."
  • Next, enter the email associated with your Indeed account.
  • Finally, select or check the appropriate box as to who is making the request. 

Read the information in the pop-up window

Now that you have requested to delete your account, Indeed administrators will email you to verify that this request was made by you or on your behalf. 

The request will take a few minutes, but make sure to check your email for that verification form from Indeed.

Here's a link to their help desk if you have any issues: contactus@hrtechprivacy.com.

Check your email

When you receive an email from Indeed, they will ask you to verify whether or not you were the originator of the request to cancel the account. If this works well, then click on the prompt and finish deleting your account.

» MORE: Honor a loved one with an online memorial. Create one for free with Cake.

Receipt of request

Here are a few takeaways that you should keep in mind:

  • You will no longer receive any of Indeed's marketing emails.
  • Your phone number will no longer receive SMS messages.
  • However, any employers with which you were in contact will still be able to contact you.
  • You can use a new email account to create a new Indeed account at any time.
  • You can rejoin using the same email address, but you must wait until the initial request is finished processing.

How to Delete an Employer Indeed Account

Your first instinct is to delete your account with Indeed so that you stop incurring charges to your account. But as an employer, you have three options to remove, pause, or cancel your account. Each of these will disable future charges. 

Pro-tip: Make sure to complete the appropriate step below before deleting your employer Indeed account.

Remove your job budget

  • Sign in to your account @ employers.indeed.com.
  • Locate and click on Dashboard>Jobs in the upper-right corner of your screen.
  • Identify the job you posted.
  • Select Manage Budget.
  • Click Remove Budget at the bottom of the page (next to Save and Continue).
  • Otherwise, click Remove Plan if you chose a cost-per-application plan.

Pause or close a sponsored job

  • Sign in to your account @ employers.indeed.com.
  • Locate the Jobs tab.
  • Identify the job you posted.
  • Select Open located on the right-hand side of your screen.
  • Select Pause or Close from the drop-down menu.

Note: Sponsored jobs with outstanding balances will process on the first day of the following month. However, no additional charges will accrue once you've paused or closed the job.

Cancel your resume subscription

  • Sign in to your account @ resumes.indeed.com
  • Locate and click on Subscription Management in the upper-right corner of your screen.
  • Select and locate the three dots.
  • From the drop-down, select Cancel Subscription.
  • Confirm by selecting “No thanks” and continue canceling.

Note: You can cancel any active Resume subscription at any time. Subscriptions will not renew after the next billing date or upon completion of the annual subscription.

To continue with the total deletion of your account, follow these steps:

  • Return to your home page.
  • Click on Settings>Privacy Settings>form.
  • Follow the prompts to delete your account.
    • First, select or check the box for "The deletion of your personal data."
    • Next, enter the email associated with your Indeed account.
    • Finally, select or check the appropriate box as to who is making the request. 
  • Wait for a confirmation email.
  • Confirm and finalize your request.
  • Maintain a receipt of the request for your records.
» MORE: Honor a loved one with an online memorial. Create one for free with Cake.

How to Delete a Deceased Loved One's Indeed Account

Deleting your loved one's Indeed account may be part of the executor's duties, especially if you're trying to clean up their online presence. But how does it work if your loved one didn't leave you with a password manager or another way to access their accounts? 

Obtain a death certificate

A death certificate is an official document that provides proof of an individual's time, location, and cause of death. You'll need more than one to manage financial affairs, transfer titles, complete home sales, and do other such things as closing an Indeed account. 

If you didn’t make the funeral arrangements for your loved one, ask the funeral director helping your family how to get a death certificate or additional ones.

Submit a request 

Here's how to navigate through the Indeed system and get to a customer service professional: 

  • Submit a Request>Account>Other>Still have questions?
  • Fill in the section “What should we know?” (See next step for a template for this section.) 
  • Copy/paste the letter to “What should we know?” Make the appropriate changes regarding needed information.
  • Click for Desktop, Mobile, or Tablet.
  • Upload a scan of the death certificate.
  • Click “Send email.”

Pro-tip: Companies like Indeed don’t require a scanned copy of the death certificate to fulfill account requests. Without the death certificate, Indeed will set your loved one’s resume to private but can’t authorize the account closure.

Fill in: What should we know?

Feel free to copy/paste this letter to the box entitled, “What should we know?”

To whom it may concern, 

My name is [enter your first and last name]. I am writing to you today as executor of [loved one's name]'s estate. 

As their account is no longer needed, I request that you delete all data associated with it. To assist you better, I am providing you with their email address, physical address, and phone number below.

[enter your loved one’s information]

Should you require any more information, please don't hesitate to contact me at [enter your email and your preferred phone number].

Thank you for your time and assistance.

Regards, 

[enter your first and last name]

Also, please find a copy of their death certificate attached to this email for your records.

Pro-tip: Make any adjustments needed to this email suitable to your needs. 

Communicate with Indeed’s help desk

Once you have sent this email, you can expect to wait one or two business days to hear back from customer service. 

When customer service contacts you, they may ask for additional information or simply tell you that your request has been processed or completed.

Managing Indeed and Other Accounts Online

Managing your online presence is an essential part of today's social sphere. But, too often, your data is in places it doesn't need to be, which means you have to be proactive about what accounts need to be open and which ones should be closed. 

Believe it or not, this still rings true when managing accounts for deceased loved ones. For more information on what to do when someone dies or how to delete yourself from the Internet, join Cake today! 


Source:
  1. "How Do I Close My Account?" Indeed, Indeed, 2021. support.indeed.com

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