How to Permanently Delete a Ticketmaster Account


Your Ticketmaster account is used to book special events, but there might come a time when you’re ready to delete it. Because this account has sensitive information such as your payment history, it’s a good idea to permanently delete it when you no longer use it. Managing your accounts is an important step in keeping track of your digital legacy.

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The same is true for your loved ones. If you’re managing accounts for an aging adult relative or a recently deceased loved one, you might find yourself needing to permanently delete a Ticketmaster account. Knowing what to do when someone dies is never easy, but these steps are a final act of kindness. 

Whether you’re taking care of your executor duties or managing your own accounts, this guide shares how to delete a Ticketmaster account for good. Deleting accounts isn’t always as straightforward as it should be, so carefully follow the detailed steps below.

How to Delete Your Own Ticketmaster Account

First, how do you delete your own Ticketmaster account? Deleting your own account is relatively simple, though you’ll need to keep a few things in mind. Why might you want to delete your own Ticketmaster account? This is a good way to keep your information secure, especially if you’re no longer planning to use Ticketmaster to book events. 

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1. Access your account

First, you need to make sure you have full access to your account. If you haven’t used your Ticketmaster account in a while, make sure you can easily log in. You need to know your username, associated email, and password. 

If you forgot your password, click “Forgot password” on the login screen to reset it. You should receive an email to reset your password. Once you’ve accessed your account, make note of your login details or use a password manager.

2. Send a request

There is no quick and easy way to close your account through Ticketmaster. In order to remove your data from the website, you have to formally send a request. The easiest way to do this is through their Privacy Form. You can also send a letter to their contact address, but this way takes more time. 

3. Fill out the form

Next, it’s time to complete the contact form. First, share that you have an account with Ticketmaster. Under “request type,” choose “Delete My Information.” This means all of your account details will be deleted from Ticketmaster. 

From there, share your first name, last name, email, and state. When you’ve verified your information, click “Submit.” 

4. Save documentation

Once you’ve submitted your information on the Ticketmaster privacy form, save any follow-up emails and documentation. It can take several weeks for your account information to be removed completely. Continue checking your Ticketmaster account to ensure your request is handled. 

5. Delete your data

Last but not least, make sure you remove your Ticketmaster details for any of your password managers. Now that your account is no longer active, you cannot sign in with these same account details. If you wish to use Ticketmaster again in the future, you will need to sign up again. 

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How to Delete a Deceased Loved One’s Ticketmaster Account

Next, how do you delete a loved one’s Ticketmaster account? While most accounts are difficult to delete if they don’t belong to you, this isn’t the case for Ticketmaster. You don’t need to know how to get a death certificate or any complicated personal information. However, you have to follow the steps below.

1. Gather key information

While you don’t need to provide proof of your loved one’s information, you need a few basic details. Before you begin, make sure you have:

  • Their first name
  • Their last name
  • Their Ticketmaster email
  • Their home state

If you’re not sure what email they used for their account, you can create a request for each potential email account. This is when it’s helpful to have a list of your loved one’s accounts and user details. 

2. Submit a privacy form

As when deleting your own Ticketmaster profile, you need to submit a request through their privacy form. You’ll need to submit this form as though you are the account owner. Once again, select “Yes” under “Do you have an account?” Then, choose “Delete My Information” as the reason for the request. 

3. Insert your loved one’s information

Finally, type your loved one’s information in the remainder of the form. You’ll need their first name, last name, email, and state. If you don’t know which email is associated with their Ticketmaster account, you can submit the form several times with different emails. 

4. Keep confirmation for your records

Last but not least, save any confirmation or follow-up messages for your records. This is an important part of your loved one’s digital legacy. Though it’s difficult to manage a loved one’s accounts after death, this is one of the most important steps in the post-loss checklist

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Why Delete a Ticketmaster account?

With these steps in mind, why bother deleting a Ticketmaster account? Not only is it important to close accounts you no longer use, but Ticketmaster accounts also sometimes have sensitive information. Though rare, data breaches do happen. By managing your accounts proactively, you lower the risk of your details falling into the wrong hands. 

Your Ticketmaster account often has the following data:

  • Addresses
  • Personal details
  • Contact information
  • Past events
  • Payment information

As you can imagine, this is information you want to keep safe. Whether you’re managing your own accounts or a loved one’s accounts, the data you share online makes up your digital legacy. Keeping this information secure takes a lot of effort. If you’re no longer using your Ticketmaster account, it’s a good idea to delete your data for good. 

Unfortunately, there are many stories of sensitive information getting into the wrong hands. This is even true for big-name service providers. Though Ticketmaster takes many steps to secure accounts, accidents and data attacks happen. This is even true for information relating to accounts for the deceased. From stolen identities to fraud, you want to avoid any malicious digital activity. 

Frequently Asked Questions: Deleting a Ticketmaster Account

It’s normal to have questions about deleting your accounts. This is especially true for Ticketmaster which has a unique method for deleting accounts. For clarity, review these frequently asked questions below. 

Can you merge two Ticketmaster accounts?

There are many reasons you might wish to merge Ticketmaster accounts. If you’re sharing tickets with friends or family, for example, merging accounts makes sense. Unfortunately, existing Ticketmaster accounts cannot be merged. If you have an account under an email you no longer use, you can request to have that account deleted using the steps outlined above. 

What happens when you delete a Ticketmaster account?

When you delete a Ticketmaster account using the privacy form, all of your personal information is deleted from the Ticketmaster website. You will no longer be able to log in using these details. 

If you wish to use Ticketmaster again, you will need to create a new account. You can create a new account with the same details. There are no limits on the number of Ticketmaster accounts you can have or manage. 

Understanding Your Privacy on Ticketmaster

Ticketmaster takes consumer privacy very seriously. In this day and age, it’s important to have a strong approach for managing your own accounts. The same is true if you’re managing a loved one’s account after their death. While it takes a lot of work to understand digital legacy, this is the best way to keep your accounts safe and secure. 

Using the steps above, it’s simple to delete your own Ticketmaster account or someone else’s data. Are you worried about your own digital legacy? Take time today to consider your wishes and goals. You can create a free digital legacy plan to share with your loved ones on Cake. 

  1. “Ticketmaster Fan Support.” Help: Ticketmaster.

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