How to Delete a Wix Website: Step-By-Step

Updated

Whether you’re a business owner, an artist, or you’ve created a website for some other reason, maybe you’re looking to delete your website from Wix. There are many platforms to create your own website through and with so many options available, maybe you’re switching from the Wix site to some other platform. 

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You could also have a loved one that has passed away whose website you’re looking to delete. This may feel daunting, which is why this article is here to help. Executor duties are tasks that must be handled when someone passes away. They can include organizing finances, cleaning out homes, and transferring funds. A lot of people must handle tasks like deleting a website when someone they love dies.

It should only take you a few steps to update your various accounts. Staying up to date with your different accounts can help you keep up with payments and communication with different parties. You or a loved one may have a Wix website that you’re looking to delete –– keep reading to discover how to do so. 

How to Delete Your Own Wix Website

Maybe you’re ready to move your website to a different platform, maybe you’re adjusting your spending habits, or you’re no longer interested in owning a website. Whether it’s a small or big adjustment, the following steps are meant to show you how to delete your Wix website. You can also search for more information and support by navigating over to Wix’s Help Center.

Wix is a website development software company that helps people create sites. It offers flexibility in design, different communication channels, and more for its users. You can learn more about this company by checking out their website. If you’re ready to delete your Wix website, follow the steps below.


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Step 1: Head to the Wix website 

You can delete your Wix website by heading over to your account on Wix’s website. Their site will allow you to edit and update your account. Head to your website account to begin deleting your account. 

Step 2: Locate your account

Once you’ve located the Wix website log in to your account. You’ll need to provide your account username and the account password. 

Step 3: Delete your Wix website

After logging in to your Wix website account, select your site dashboard. Next, click on Quick Actions. Click to move your website to the trash. 

Step 5: Verify your request to delete the website

Make sure to click again on the “move to trash” option. This will confirm the deletion of your website.

Feel free to leave any comments or reviews on the Wix site, if you’d like to give any feedback. Finally, submit your request and save all changes. Your website is now deleted! You will be sent a confirmation email that states that your website is deleted.


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Reach out for additional support

You can also reach out to Wix’s customer service team for additional support with your website changes. Have your account information, username, and password ready in case they need this additional information. Their team will help you through this deletion process and can also answer any questions you may have regarding your account. 

Once your Wix website is deleted you can restore it at any time by going to the “all sites” option. Once there click on the trash, and click to restore your site.

How to Cancel a Deceased Loved One’s Wix Website

The section below might be of additional support if you have a recently deceased loved one that has a Wix website that you want to cancel on their behalf. Once you delete their website, it will no longer be accessible from the Wix website. This will discontinue any more payments from processing or alerts from being sent to your loved one’s website. 

Step 1: Follow the same steps as above

If you have access to your loved one’s Wix password, deleting their website is simple. Just follow the same steps as above.

Step 2: Finding more assistance through Wix

If you don’t know your deceased loved one’s password or account information, look to see if they created a password manager. Your loved one may have this under their phone apps or in their work documents. The steps above have shown you how to delete your or your loved ones’ Wix account. 

If you don’t have your loved one’s password and they weren’t using a password manager, it’s a bit more complicated. You’ll have to visit the Wix customer service page and put in a service request. They will ask that you provide them with the needed account details. You might need to supply them with a death certificate, which is an official government document that states details about the death of individuals). 

You'll also need to provide a copy of your loved one’s death certificate to other institutions for when carrying out executor tasks. Learn more about getting a death certificate here. It may also provide you with more comfort and support in your grief to keep a copy of your loved one’s death certificate.

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Frequently Asked Questions: Delete A Wix Website

Below are some frequently asked questions about deleting a Wix website. 

Will a cancellation fee be charged when I delete my Wix website?

Some users have free sites and some have paid monthly ones. If you delete your account before your billing period date, then you won’t be charged any fees. If you manage this before your next payment date, you can avoid additional charges to your account.

Will I still be charged if I pause my website?

You have the option to suspend your account temporarily. Just head to your account and click to manage your account. From there, click to suspend your account and verify this request. You can do this for as long as you need to, free of charge.

How soon will my Wix website be deleted?

This update will process immediately. You can reactivate your suspended account at any time. Once you do, it will start automatically where it left off. This includes payment dates and any remaining client sessions.

Deleting A Wix Website Indefinitely 

Managing your different accounts, memberships, etc. may include updating and deleting them as necessary. If you’re handling tasks for yourself or your loved one, know that you can do this and that help is available when needed. Keeping account information and data organized can help stay on top of small day-to-day tasks. Knowing when a payment is due and managing your account if it’s no longer serving you can help manage your finances.


Sources:
  1. “ADI: Deleting Your Site”. Help Center, Wix.com Inc., 2021. support.wix.com.

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